Cookeville Promoting E-Billing As Option For Utility Bills
Cookeville is making it easier for residents to pay and manage their utility bills with electronic billing. Utility Customer Service Manager Candice Taylor said customers can go to the city’s website or download the city’s app to create an account and view their utility bill. Taylor said E-billing gives customers 24/7 access to their billing […]
Cookeville Using New Call System For Disconnect Notice
The Cookeville Energy Department now using a new automated call system to remind customers who are severely past due on payments. Cookeville Utility Customer Service Manager Candice Taylor said the delinquent accounts technician will run a report. The system, then, will automatically call delinquent customers who have not paid by the disconnect date. Taylor said […]
